Community Technology Consultants was formed out of an observed gap in IT support services targeted to the multi-tenant residential community. The typical community has a homeowner's or condominium owners' board and is overseen by a property manager whose expertise typically lies outside the technical arena. As a result, systems/technologies implemented within a multi-tenant residential community are often poorly managed; they encounter failures, and they are not leveraged to their fullest capabilities. When technology fails, it is merely spot-repaired, and no strategy is in place for integration or long-term stability to extend the life of the devices.
This is where Community Technology Consultants come in. We bridge the technology understanding gap between board members, management personnel, and the technologies they depend on to provide a specific resident experience (security, access control, communications, etc.). We strive to become a trusted technology partner to a property, providing services for new and existing technology guidance, day-to-day systems support, and proactive maintenance of their solutions. Specializing in four product categories focused on the entire lifecycle of community technologies, CTC can provide ongoing services to properties, not one-time engagements that are typical from an implementation vendor.
Our product portfolio includes technology consulting, project management, managed IT services, and the sale of related products. We are not a large-scale implementation company – nor do we intend to be. Instead, we work with each property to analyze their specific technology needs, then determine the best solution without the bias of selling a specific product or brand. This may entail limited, small-scale remediation project work (which we provide) or large-scale replacement projects (which we project manage on behalf of the client).
WHAT SETS US APART
Our consultative & proactive services are exclusively focused on the multi-tenant residential community. We are uniquely suited to providing objective, client- and value- oriented expertise, supporting the complete lifecycle of community technologies our clients depend on. Our approach to proactive and responsive IT & security systems support and maintenance delivers what customers truly seek: stability, safety, security and peace of mind.
OUR PROMISE TO YOU
We provide practical and forward-looking, value-oriented technology expertise and leadership to multi-tenant residential communities. CTC promises to do so with integrity & principle, in order to consistently deliver long-term stability, safety, security, and peace of mind.
We are an agile organization that has a singular mission: to enable residential communities to leverage technology to improve their residents’ living experience.
This focus, along with the very real gap that exists for available IT support services targeted to the multi-tenant residential community, offers our employees a chance to make a significant difference in the lives of both those residents, as well as our customers who serve those residents.